Cookies Policy
Last updated: 20 February 2025
What is a cookie?
A cookie is a small text file that gets saved on your device (like a computer or smartphone) when you visit a website. It helps the website remember your device and store information about your preferences or past activity, making your experience smoother and more personalized.
Besides cookies, our website may use local storage to enhance your browsing experience. Local storage is a small amount of data stored directly on your device when you visit our site.
How do we use cookies?
We use cookies to make your experience better. Here's how:
Essential Cookies: These are needed for the site to work properly - things like navigation and security. They can't be turned off.
Analytics Cookies: These help us see how you use the site, so we can improve it. You can disable them if you prefer.
Diagnostic Cookies: These help us fix issues by tracking errors and crashes. You can turn these off, but it might limit our ability to improve your experience.
Neu Health App Dashboard
Cookies
| Name | Purpose | Expires |
|---|---|---|
| NEXT_LOCALE | Remember your locale on our website | 365 days |
| cookie_consent | Remembers your cookies settings on our website | 365 days |
| redirect-to-region | Used to redirect you to a region of our website | 365 days |
| user-region | Remembers your region | 365 days |
| _dd_s | Helps us fix issues by tracking errors and crashes. |
1 hour The cookie is extended for an extra 15 minutes every time the user interacts with the website, up to the maximum user session duration (4 hours). |
| ajs_* | Helps us see how you use the site, so we can improve it. | 365 days |
* indicates various cookies that contain additional letters, numbers or characters in their name.
Local Storage
| Name | Purpose |
|---|---|
| settings-* | Remember your settings on our website |
| firebase:authUser:* | Remember authentication state across multiple page tabs and page refreshes. |
| ajs_* | Helps us see how you use the site, so we can improve it. |
* indicates various cookies that contain additional letters, numbers or characters in their name.
Clinical Dashboard
Cookies
| Name | Purpose | Expires |
|---|---|---|
| _legacy_auth0.* | Remember authentication state across multiple page tabs and page refreshes. | 1 day |
| auth0.* | Remember authentication state across multiple page tabs and page refreshes. | 1 day |
| NEXT_LOCALE | Remember your locale on our website | 365 days |
| cookie_consent | Remembers your cookies settings on our website | 365 days |
| _dd_s | Helps us fix issues by tracking errors and crashes. |
1 hour The cookie is extended for an extra 15 minutes every time the user interacts with the website, up to the maximum user session duration (4 hours). |
| ajs_* | Helps us see how you use the site, so we can improve it. | 365 days |
* indicates various cookies that contain additional letters, numbers or characters in their name.
Local Storage
| Name | Purpose |
|---|---|
| @@auth0spajs@@::* | Remember authentication state across multiple page tabs and page refreshes. |
| ajs_* | Helps us see how you use the site, so we can improve it. |
* indicates various cookies that contain additional letters, numbers or characters in their name.